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Privacy Policy

Look, we get it - nobody really reads these things, but we're gonna be straight with you about what we do with your info

Last Updated: October 31, 2025

Alright, so here's the deal - when you sign up with us, we're gonna need some basics. Nothing crazy, just the stuff that makes sense for running a gym that's open all night.

  • Personal Details: Name, email, phone number, birth date. Y'know, so we can actually contact you and make sure you're old enough to train.
  • Payment Stuff: Credit card info, billing address. We use secure processors - we're not storing your full card details on some random server.
  • Health Bits: Any injuries or conditions we should know about. This ain't us being nosy - it's so our trainers don't accidentally mess you up.
  • Access Data: When you swipe in at 2 AM, yeah, we log that. Security thing, plus it helps us know when to staff up.
  • Photo & Video: We've got cameras for security. Also, if you're crushing it in a Night Warrior class, we might snap some shots for social media (but we'll ask first).

We're not selling your info to random companies or spamming you with junk. Here's what we actually do with it:

Run Your Membership: Process payments, manage your access, schedule your PT sessions. Basic gym stuff.
Keep You Posted: Class updates, schedule changes, new programs. Important stuff you'd actually wanna know about.
Safety First: Emergency contacts, health conditions - this is literally for keeping you safe during late-night training.
Make Things Better: Figure out what classes are packed, what times are dead, that kinda thing. Helps us improve.
Legal Compliance: Sometimes we gotta keep records for Canadian regulations and business requirements. Not fun but necessary.

We're pretty protective of your data, but yeah, some folks need access to make everything work:

  • Our Team: Trainers, front desk staff, coaches - they need to know who you are and any health stuff that matters. They're all under strict confidentiality agreements.
  • Payment Processors: Companies like Stripe or Square that handle transactions. They've got their own security protocols that're honestly better than what we could build ourselves.
  • Email Services: We use legit platforms for sending updates. They see your email address but that's about it.
  • Legal Requirements: If the cops show up with a warrant or there's some legal issue, we might have to hand stuff over. Hasn't happened yet, but gotta mention it.
Real Talk: We don't sell or rent your personal info to third parties. That's not how we roll.

Security's a big deal when you're running a 24/7 facility. Here's what we've got going on:

Encryption: All your data's encrypted both when it's moving around and when it's stored. Industry-standard stuff.
Access Control: Not everyone on staff can see everything. People only get access to what they need for their job.
Physical Security: Cameras, secure server rooms, the works. We're serious about keeping both you and your data safe.
Regular Updates: We keep our systems patched and updated. Boring but necessary.

Look, no system's 100% bulletproof, but we're doing everything reasonable to protect your stuff.

This is your data - you've got some control over what happens with it. Here's what you can do:

Access Your Data

Wanna see what we've got on file? Just ask. We'll send you a copy of everything we're holding.

Fix Mistakes

Got the wrong email on file? Address changed? Let us know and we'll update it.

Delete Your Account

If you're done with us, you can request we delete your data. We'll keep some stuff for legal reasons (like payment records) but we'll nuke everything else.

Opt Out of Marketing

Don't wanna hear about our new programs? Cool, there's an unsubscribe link in every email. You'll still get important account stuff though.

Get a Copy

Want your data to take somewhere else? We can export it for you in a usable format.

How to Do This Stuff: Just email us at info@noctyrielchronicle.info or swing by the front desk. We'll get it sorted within a couple weeks usually.

Yeah, our website uses cookies. Not the chocolate chip kind - the digital tracking ones. Here's the scoop:

  • Essential Cookies: These keep the site working. Like remembering you're logged in. Can't really turn these off without breaking everything.
  • Analytics: We use stuff like Google Analytics to see what pages people visit, how long they stick around. Helps us make the site better.
  • Marketing Cookies: Sometimes we'll use these for retargeting ads. You can opt out of these in your browser settings.

Most browsers let you block cookies if you want. Just know that some parts of the site might get weird if you do.

Our gym's for ages 16 and up. If you're under 18, you need a parent or guardian to sign off on your membership. We don't knowingly collect data from anyone under 16 without parental consent.

If we find out someone under 16 signed up without permission, we'll delete their account and data ASAP. Parents, if you think your kid signed up without you knowing, hit us up immediately.

We might update this policy from time to time. Nothing sketchy - just keeping up with new laws or changes in how we operate. When we make changes, we'll:

  • Update the date at the top of this page
  • Send you an email if it's something major
  • Maybe post about it on our social media

If you keep using the gym after we update the policy, that means you're cool with the changes. If not, well, you can always close your account.

Got questions about this privacy stuff? Confused about something? Think we messed up? Let us know.

Email:
info@noctyrielchronicle.info
Phone:
(604) 555-8742
Visit Us:
1847 Pacific Boulevard, Vancouver, BC V6Z 1K5

We'll get back to you within a couple business days. If it's urgent, calling's probably your best bet.

Noctyriel Chronicle Fitness is committed to protecting your privacy under Canadian law including PIPEDA

Still Have Questions? Contact Us